R77 Terms and Conditions — Malaysia Platform Usage Rules

1. Introduction & Acceptance of Terms

These Terms and Conditions ("Terms") govern the use of the r77 online platform, accessible via the r77.bz website and related mobile applications. The platform is operated by the company that owns the r77 brand and operates under a licence issued by the relevant regulatory authority.

By accessing or using any part of the r77 platform — including browsing the website, registering an account, making a deposit, or participating in any game — you are deemed to have read, understood, and accepted all terms stated in this document.

If you do not agree with any terms in this document, you are required to stop using the r77 platform immediately. r77 reserves the right to amend these Terms at any time, and players are responsible for reviewing updates periodically.

2. Account Eligibility

To register and use the r77 platform, you must meet all of the following eligibility criteria:

• Be at least 18 years old or the legal adult age defined by the laws of your state or territory, whichever is higher.
• Not appearing on any list of individuals prohibited from using online betting services under local law.
• Registering on your own personal behalf and not on behalf of any third party.
• Providing truthful, accurate, and complete information during registration and throughout the identity verification (KYC) process.
• Not an employee, contractor, or immediate family member of an r77 employee.

3. Account Rules

3.1 One Account Per User

Each individual is only permitted to hold one (1) active account on the r77 platform at any one time. Holding multiple accounts — whether under your own name, another person's name, false information, or different devices — is strictly prohibited and may result in the closure of all associated accounts and forfeiture of account balances.

3.2 Account Security

You are solely responsible for keeping your r77 account username and password confidential. r77 will not be liable for any losses arising from unauthorized access resulting from your failure to safeguard your login credentials.

If you suspect your account has been accessed by an unauthorized party, contact r77 customer support immediately. r77 offers two-factor authentication (2FA) as an additional layer of protection, and all users are strongly encouraged to enable it.

3.3 Identity Verification (KYC)

R77 is required to comply with Know Your Customer (KYC) procedures in accordance with anti-money laundering (AML) requirements. For withdrawals exceeding certain limits, or when the system detects activity requiring verification, r77 reserves the right to request valid identification documents including a national ID, passport, or other supporting documents.

4. Deposits & Payments

R77 supports multiple deposit methods including DuitNow QR, FPX Internet Banking, Touch 'n Go eWallet, Boost, GrabPay, bank transfer, and debit/credit cards. All deposits are processed automatically through a secure encrypted payment gateway.

• The minimum deposit is RM 10 for most payment methods.
• Deposits must be made using a payment method registered in your own name — deposits from third-party accounts are not accepted.
• R77 does not charge any fees for deposits; however, certain payment methods may impose their own fees.
• All successful deposits are final and cannot be reversed once credited to your r77 account.
• R77 reserves the right to request additional verification for deposits exceeding certain limits as a security measure.

5. Withdrawals

Withdrawals from your r77 account are processed via the same method used for your original deposit. r77 aims to process all withdrawal requests as quickly as possible, with most DuitNow and eWallet withdrawals completed within 5 to 30 minutes.

• The minimum withdrawal amount is RM 30.
• Withdrawals are only permitted to a verified account held in the same user's name.
• R77 reserves the right to hold withdrawals until the KYC process is complete for accounts that have not been fully verified.
• Any withdrawal involving a bonus is subject to the applicable wagering requirements having been met first.
• In exceptional cases such as suspected suspicious activity, r77 reserves the right to place a withdrawal on hold until the investigation is concluded.

6. Bonuses & Promotions

R77 offers a variety of bonuses and promotions from time to time, including a first deposit bonus, weekly reload bonus, cashback, and free spins. All bonuses are subject to specific conditions stated in the respective promotional terms.

6.1 Wagering Requirement (WR)

Most deposit bonuses require players to meet a wagering requirement (WR) before bonus-related wins can be withdrawn. The wagering requirement is expressed as a multiple of the bonus amount — for example, a 10x WR means you need to wager 10 times the value of the bonus received.

6.2 Bonus Abuse Policy

Any attempt to abuse the bonus system — including opening multiple accounts to claim bonuses repeatedly, collusion between players to meet wagering requirements, or employing betting strategies deemed exploitative — will result in bonus forfeiture and may lead to account closure.

* The values above are examples and may vary depending on current promotions. Please check the promotions page for the latest terms.

7. Wagering & Gaming Rules

All betting and gaming on the r77 platform is subject to rules specific to each game type. Detailed rules for each game can be found in the relevant help or game information section.

• Bets that have been placed and confirmed are final and cannot be cancelled, except in technical circumstances involving a verified system disruption confirmed by r77.
• In the event of a technical error affecting game outcomes, r77 reserves the right to void the relevant bets and return credits to the affected players.
• All casino games use a Random Number Generator (RNG) that has been audited and certified by an accredited independent party.
• Wins resulting from system errors, software failures, or abnormal technical conditions are not guaranteed to be paid out and will be investigated on a case-by-case basis.

8. Prohibited Activities

The following activities are strictly prohibited on the r77 platform. Violation of any of these prohibitions may result in immediate account suspension or closure, forfeiture of balances, and appropriate legal action:

• Registering multiple accounts by any means or using false information.
• Using automated software, bots, scripts, or other tools to access or interact with the platform.
• Any form of fraud, manipulation, or attempt to deceive the system or other players.
• Money laundering or using the platform for any unlawful financial purposes.
• Sharing your account with others or allowing another person to use your account.
• Harassing, threatening, or bullying other players or r77 staff.
• Exploiting bugs, technical vulnerabilities, or system errors for unfair advantage.
• Falsifying your identity or masking your actual location using a VPN or proxy to circumvent regional restrictions.

9. Limitation of Liability

R77 provides a platform for entertainment and wagering. By using this platform, you acknowledge and agree that:

• Wagering involves the risk of losing money and all game outcomes are entirely random.
• R77 is not responsible for any losses incurred by players as a result of game outcomes, whether under normal or exceptional circumstances.
• R77 is not liable for service disruptions caused by factors beyond our control, including internet outages, power failures, or force majeure events.
• Any information provided by r77 for statistical or analytical purposes is for reference only and does not guarantee any game outcomes.

10. Responsible Gaming

R77 is committed to responsible gaming. We provide a range of tools to help players manage their gaming habits:

• Daily/Weekly/Monthly Deposit Limit — Set a maximum amount you can deposit within a specified period.
• Session Time Limit — Limit how long you can remain active on the platform in a single session or per day.
• Temporary Self-Exclusion — Temporarily suspend access to your account if you need a break.
• Permanent Self-Exclusion — Permanently close your account if you decide to stop playing altogether.

For assistance with gambling-related issues, visit the Responsible Gaming page for more information and professional support resources.

11. Account Termination & Suspension

R77 reserves the right to suspend or terminate any account at any time, with or without notice, under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Suspected fraudulent activity or violation of applicable laws.
• Failure to complete identity verification (KYC) within the stipulated timeframe.
• A user's request to close their own account.

Players wishing to voluntarily close their account may contact r77 customer support. Any valid account balance will be returned once all withdrawal conditions are met and the verification process is complete.

12. Amendments to These Terms

R77 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any material changes will be communicated to users via in-account notifications or registered email within a reasonable period before the changes take effect.

Continued use of the r77 platform after any amendments take effect constitutes acceptance of the revised terms. If you do not agree with the changes, you are required to stop using the platform and contact us to close your account.

These Terms and Conditions are governed by the laws of Malaysia, and any disputes will be resolved through the appropriate channels under the relevant jurisdiction.

Last updated: 1 January 2026. Previous versions are available upon request.