R77 takes your privacy very seriously. This document clearly outlines how we collect, store, use, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that guide how we handle every player's personal data
All data transmitted between your device and r77's servers is protected by 256-bit SSL encryption — the same level of security used by major banks in Malaysia. No sensitive data travels in plain text.
R77 does not sell, rent, or disclose your personal information to any third party for marketing purposes. Your data belongs to you, and we respect that privacy fully.
The entire data management policy of r77 is designed and implemented in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), giving you clear legal rights over your personal data.
You have the right to request r77 to delete your personal data. Once your account is closed and all legal obligations are fulfilled, your data will be removed from our systems in accordance with established procedures.
Only authorised r77 staff with a legitimate business need may access player personal data. All access is logged and automatically monitored by our internal security systems.
In the event of any security incident involving your personal data, r77 will notify you within the timeframe required under the applicable Malaysia PDPA regulations.
R77 ("we", "the platform", or "r77") is committed to protecting the privacy of all users on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the services we offer.
We handle your personal data in compliance with the Malaysia Personal Data Protection Act 2010 (PDPA) and recognised international security standards. Our goal is to ensure your information remains secure at all times, used only for legitimate purposes, and never misused.
If you have any questions regarding this policy, the r77 customer support team is always ready to assist. Contact details can be found in the final section of this document.
R77 collects several categories of personal data depending on the nature of your interaction with our platform. Below is a summary of the data collected:
| Data Categories | Sample Information | Mandatory / Optional |
|---|---|---|
| Personal Identity | Full name, date of birth, ID card number, KYC selfie photo | Required for verification |
| Contact Information | Email address, phone number, residential address | Required for registration |
| Financial Data | Payment methods, bank name, deposit and withdrawal transaction history | Required for transactions |
| Technical Data | IP address, device type, web browser, operating system, access logs | Automatically collected |
| Activity Data | Game history, betting types, session duration, game preferences | Automatically collected |
| Communication Data | Customer support chat records, feedback and complaints | Where applicable |
We only collect data that is strictly necessary to provide our services. We do not collect sensitive data such as medical information, political views, or religious beliefs.
Your personal data is collected through several channels depending on how you interact with the r77 platform:
R77 uses your personal data only for legitimate purposes directly related to the provision of our platform services:
R77 limits the sharing of your personal data with third parties. Your data is not sold and not shared for third-party marketing purposes. We only share data in the following limited situations:
All third parties that receive your personal data are required to uphold the same high security and confidentiality standards as r77 itself. We periodically review data-sharing agreements to ensure ongoing compliance.
Your personal data is stored on secure servers with restricted access and continuous monitoring. r77 practices a data minimisation principle — we only retain data for as long as necessary for the stated purpose or as required by law.
Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.
The r77 platform uses cookies and similar technologies to enhance user experience and ensure the platform functions correctly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the r77 platform and your overall user experience.
As a user of the r77 platform and a data subject under Malaysia's PDPA, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Request that we correct inaccurate or outdated personal data.
Request that we delete your personal data, subject to legal obligations.
Object to the processing of your data for direct marketing purposes.
Request your data in a machine-readable format for portability.
Request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, contact the r77 privacy team through customer support. We will process your request within 30 working days as required by PDPA. In some cases, we may need to verify your identity before processing the request.
The r77 platform is a service intended exclusively for individuals aged 18 years and above only. We do not knowingly collect any personal data from individuals under the age of 18.
If we find that we have collected personal data from someone under the age of 18, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered on our platform are encouraged to contact r77 customer support immediately.
R77 reserves the right to amend this Privacy Policy from time to time to reflect changes in law, technology, or our business practices. Any material changes will be communicated to you via your registered email or in-account notification at least 14 days before taking effect.
We encourage you to review this Privacy Policy page periodically to stay informed about how we handle your personal data. The "Updated" date at the top of this page indicates when this policy was last revised.
If you have any questions, concerns, or wish to exercise your privacy rights, the r77 Data Protection Officer (DPO) team can be reached through the following channels:
You also have the right to lodge a complaint with the Malaysia Personal Data Protection Department if you believe your privacy rights have been violated and the matter cannot be resolved directly with r77.
This Privacy Policy was established on 1 January 2026. This version supersedes all previous versions. To obtain a previous version, please contact our support team.
Create a free account today and enjoy a safe, fair, and transparent betting experience. Your personal data is always in the best of hands with r77.